Hi,
After using the Survey-plugin for the first time the likert-fields seems not to work. Can you tell me what I’m doing wrong?
Form at https://www.twctverzetje.nl/koppeltijdrit-feedback/.
Regards,
Ruben
I see JavaScript errors on that page. They are probably interfering with the Survey Likert field. Please check for JavaScript conflicts on the site using these steps:
Let us know what you find. Thank you.
Thanks for the tip.
The problem seems to be with the Elementor Pro-plugin.
What’s the best way to solve this conflict? Mention this problem at Elementor or can you help me out by contacting Elementor?
You would need to contact support for Elementor Pro. Thank you.
Ok, thanks. I just did.
Response Elementor:
“In this case, we suggest you report this issue to the plugin authors and see if they can provide a fix on their end.”
So nobody can solve this?
Have you checked with support for Elementor Pro? What was their response?
This was their respond. So no solution on any side…
"I understand your concern. However, as much as I would love to help you, we don’t have an integration for Gravity Forms Survey Add-On.
Please understand that our support is limited to the current features of Elementor and Elementor Pro.
Any 3rd party plugins/widgets are outside the scope of our support as we do not have any control over their code."
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