Likert in Survey

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1

Hi,

After using the Survey-plugin for the first time the likert-fields seems not to work. Can you tell me what I’m doing wrong?

Form at https://www.twctverzetje.nl/koppeltijdrit-feedback/.

Regards,
Ruben

2

I see JavaScript errors on that page. They are probably interfering with the Survey Likert field. Please check for JavaScript conflicts on the site using these steps:

Let us know what you find. Thank you.

3

Thanks for the tip.
The problem seems to be with the Elementor Pro-plugin.
What’s the best way to solve this conflict? Mention this problem at Elementor or can you help me out by contacting Elementor?

4

You would need to contact support for Elementor Pro. Thank you.

5

Ok, thanks. I just did.

6

Response Elementor:

“In this case, we suggest you report this issue to the plugin authors and see if they can provide a fix on their end.”

So nobody can solve this?

7

Have you checked with support for Elementor Pro? What was their response?

8

This was their respond. So no solution on any side…

"I understand your concern. However, as much as I would love to help you, we don’t have an integration for Gravity Forms Survey Add-On.

Please understand that our support is limited to the current features of Elementor and Elementor Pro.
Any 3rd party plugins/widgets are outside the scope of our support as we do not have any control over their code."

9

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