Gravity forms crashing and significantly slowing down website

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1

Can someone please help.
Disabling gravity forms speeds up our website response times by up to 10 seconds.
So there is some issue here. is it a settings issue?

It also crashes , for example as below, also crashed in privacy.php

WordPress version 5.7.2

Current theme: Divi (version 4.9.4)

Current plugin: Gravity Forms (version 2.4.17.11) PHP version 7.4.14

Error Details

=============

An error of type E_ERROR was caused in line 2684 of the file /home/site/wwwroot/wp-content/plugins/gravityforms/common.php. Error

message: Uncaught Error: Cannot use object of type WP_Error as array in /home/site/wwwroot/wp-content/plugins/gravityforms/common.php:2684

Stack trace:

#0 /home/site/wwwroot/wp-content/plugins/gravityforms/includes/addon/class-gf-auto-upgrade.php(207):

GFCommon::get_version_info(true)

#1 /home/site/wwwroot/wp-content/plugins/gravityforms/includes/addon/class-gf-auto-upgrade.php(130):

GFAutoUpgrade->get_version_info(‘gravityformsuse…’)

#2 /home/site/wwwroot/wp-includes/class-wp-hook.php(294):

GFAutoUpgrade->check_update(Object(stdClass))

#3 /home/site/wwwroot/wp-includes/plugin.php(212):

WP_Hook->apply_filters(Object(stdClass), Array)

#4 /home/site/wwwroot/wp-includes/option.php(1899):

apply_filters(‘site_transient_…’, Object(stdClass),

‘update_plugins’)

#5 /home/site/wwwroot/wp-admin/includes/update.php(380):

get_site_transient(‘update_plugins’)

#6 /home/site/wwwroot/wp-content/plugins/the-events-calendar/common/src/Tribe/PUE/Checker.php(1095):

get_plugin_updates()

#7 /home/site/wwwroot/wp-includes/class-wp-hook.p

2

Hi @user60a1120fc2c4f570 - please open a support ticket for this issue so we can gather some additional information about your environment:

Thank you.

3

Was this issue ever resolved? I am having the same problem? When Gravity forms is enabled my load times increase 8-10 seconds per page.

4

Hi Nate. Because every website is different, I recommend opening a support ticket for this particular issue:

https://www.gravityforms.com/open-support-ticket/technical/

Thank you.