Hi Charles. I am not able to see the image here, and I can’t see the configuration of your notification, but if you are using your own HTML to format the email, please be sure to check the box “disable auto-formatting”. It’s a checkbox setting at the bottom of the Notification page. That will prevent WordPress from adding < br > tags whenever you have a carriage return in your HTML. That could be what is adding all the whitespace. If that is not it, I recommend opening a support ticket so we can get your form export to check the configuration: