Hi,
We are using Gravity Forms for the Contact Us page. When we send user notifications to individuals who submit the form, the emails are currently going to the spam or junk folder. Emails sent to addresses with @gmail.com are delivered correctly to the primary inbox. However, when using work email addresses such as abc@company.com, the emails are landing in the junk folder.
Any suggestions to resolve this issue?
Hi Sanchitha,
It is possible that the problem you are experiencing with sending emails to the inbox instead of the spam folder is due to an issue with your email or hosting server. To resolve this, you can consider using third-party solutions like SendGrid or SendInBlue.
To further assist you, I recommend checking out the following article:
Gravity Forms has introduced its own SMTP solution, which can also help resolve the issue. For more information:
Give it a try, and let me know how that goes! 
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