A client fills out a form, which is then sent to my office mailbox. Or that is what is supposed to happen. A couple of weeks ago the form started going to my junk folder and stripping out the coding for each row to have alternating colors (blue, then white). I don’t know what happened to cause the forwarding to the wrong mailbox. My IT guy is flummoxed also. Any ideas?
Hi!
I’m sorry I can’t help with your issue, but I’m very curious how you are able to get submitted form data sent by email. Does this require some custom coding?
/kevin
The forms are forwarded through the Gravity Forms/Notifications settings.
1 Like
Hi there,
The issue you are experiencing (emails going to the spam folder) may be due to a problem with your email or hosting server. To resolve this, you might consider using third-party solutions like SendGrid or SendInBlue.
To further assist you, I recommend checking out the following article:
Gravity Forms has introduced its own SMTP solution, which can also help resolve the issue. For more information:
Give it a try, and let me know how that goes! 
Thank you!