Submit button disabled after initial attempt to submit form with conditional logic

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1

I have a form that often cannot be submitted if an initial attempt has triggered validation messages. The Submit button becomes disabled, and in some cases other fields that require a click (radio button, date picker, or dropdown) also no longer respond to click actions. One case that’s easy to reproduce: the user skips the first field, a required Yes/No dropdown that determines via conditional logic what additional fields will appear, completes the other already-visible fields, and then attempts to submit. To correct the error, the user selects “Yes” from that required dropdown, and completes 3 additional fields that are now visible. The Submit button is inactive at that point, even though all fields are complete.

Any thoughts on how to troubleshoot/resolve an issue like this?

WordPress 6.6
Elementor 3.24.7
Gravity Forms 2.42

2

The Gravity Forms version is a few years out of date.

I recommend updating to the latest version available from the downloads page. To update, follow the steps at How to Manually Update Gravity Forms - Gravity Forms Documentation

Once updated, you’ll also need to clear/flush any caching and script optimization plugins and services the site may be using, as well as your browser cache.