We use Gravity Forms, and it’s connected to Stripe for payments, but now we also want the option for Direct Debit. We added a radio button option for Credit Card (Stripe) or Direct Debit (text fields to obtain bank account details, etc.) and Conditional Logic to show either Stripe CC or the DD fields…
The problem is, when you check the radio button for Direct Debit and enter DD fields, there is a strip error “There was a problem with your submission. Unable to authorize card. No response from Stripe.js”. We don’t want it to use Stripe in this instance.
How do we get around this, and is it even safe for us to ask for BSB and Account details in a text field?