User hit submit but wasn’t finished. I need to reopen the form for them. I had save and continue enabled.
The Save and Continue feature saves the form before submission, once the form is submitted the saved form is deleted, so it can’t be used or reopened, it simply no longer exists in your database.
You will want to ask the user to submit the form again.
Do you think there maybe a way to export the entry out and import it back for editing?
OK I think I came up with a solution. I have come to the conclusion that the “Submit” button is like death, there is no coming back. I have members who have to fill out the end of the year form and I can almost guarantee you that someone will hit that submit button and call me and say they weren’t finished! So…I hid the submit button and created a “Fake Submit” button. It even throughs up a popup that thanks them for submitting their annual form report. So the real submit doesn’t get hit until I go back in after everything is done. There are a few disadvantages, one being I think when the real submit gets hit it will email them back and even give them a pdf of their annual report. I will look for a work around on that one.
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