Processed Payments don't reflect as paid on Gravity Forms 2.5 [RESOLVED]

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1

Using a South African Payment Gateway, the ITN (Instant Transaction Notification). I can see in my log that the notification is sent through, but the transaction still doesn’t reflect as completed.

We know this isn’t a payment gateway issue, or a hosting related issue, so it can only be a Gravity Forms related issue. I’ve logged a ticket: 371605 and have been informed to contact the payment gateway who cannot do anything.

2

Hi Nigel. What payment add-on are you using for this connection?

3

The payment gateway add-on is PayFast

4

We figured out the issue. It was due to an incorrect PHP version. Thus, not a gateway related issue

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