I have one contact form which gives several options to our members - they can advise of a Change of address or order registration labels. The Change of address doesn’t come with a cost but the registration labels does. Currenty when we submit a change of address I get this message : amount must be given as a number in dollars only. I am assuming that this is because it doesn’t have a cost. How do I fix this?
Sounds like their might be something wonky with the payment feed. If you setup conditional logic on the feed based on which option they select (e.g. “Change of address” or “Order registration labels”) so that it only applies if they select the latter, are you still getting the same warning?
Hi David
How do I set up the conditional logic on the submit button and/or the payment feed?
I have spoken with our 3rd party payment provider (Paystation) and they didn’t think it was possible as they can’t handle $0.00 payments. I couldn’t find how to make the submit button do two different actions - one to act as just a submit button and the other to act as a gateway to the payment feed.
Many thanks
Does the Paystation feed support conditional logic? If so, you can capture the subtotal in a hidden field and then based the conditional logic of the feed to only trigger if the subtotal is greater than 0. In this way, the submit button always does what it is intended to do (submit the form) and the feed handles the logic of whether or not a payment should be captured.
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