I have the partial entries add-on. When a partial entry is entered the data shows up in the entries but a notification is not sent. I have a separate notification setup to be sent with the event “Partial Entries: Saved”.
If I go into the entries list and re-send the notification it will work. But I need it to send automatically.
Hi Brad. Please see our documentation here regarding troubleshooting notifications:
The first step will be to enable logging and test your form in a way that triggers a partial entry ‘saved’ notification. Then check the log to see if Gravity Forms and WordPress tried to send the notification, then continue troubleshooting from there.
Thanks!
Of course, once I turned on logging it started to work.
It’s strange the number of times I’ve heard that reported. I’m glad it’s working, but if it stops, please let us know. I recommend keeping logging enabled in the event it does stop working. At that point, we will be able to refer back to the log and see what happened.
