Nested for stopping enrollment on website

[cgraves (Christine Graves)]

I had a gravity form built with a nested form. The nested form is a pop-up and most people have a pop up blocker on their computers/web browsers. I decided to try to make a single form for student registration. It all works BUT if I used conditional logic to hide student #2 information and Student #3 information, the payment button is missing. If I remove the conditional logic on the sections, the payment button shows up but doesn’t function. I have the payment enabled on the form. I have this script below:

I would rather keep the nested form but clients are not signing up because of the pop up issue. I do not have time to walk each signup through turning off their pop up.

However, I need to get something working here so I don’t lose money. Easy way for people to sign up and pay without all these continuous problems.

Thank you.

Website testing page: Testing123 | Bloom Homeschool Support Services

[richardw8k (Richard Wawrzyniak (Gravity Forms))]

Based on what I’m seeing in the source code of that page, my answer to your other topic, adding another Section field between the last student #3 field and the PayPal field, should resolve the issue.

Pop up on nested form blocking customers

Fields that follow a Section field, up to the next Section or Page field, are impacted by its conditional logic. Try adding another Section field between the last field in the student #3 section and the payment add-on field.

That will prevent the logic from section 3 impacting the PayPal field.