I am facing the same issue yet while I connect to the Zapier with the Gravity Form.
It says “authentication failed: Invalid Base URL”.
As per Richard’s reply on my last ticket, the issue is still not solved
I already contacted you many times here earlier but no outcomes yet though have the Elite License.
I also contacted the Zapier support, as the Zapier CEO this issue needs to be fixed by the Gravity Form itself, their side is fine.
Now I am in the middle and getting losses business using your system.
I am so unhappy.
I do the payment on time but am not happy with the service.
Please clearly say: Is there any possibility to solve the issue?