Get form data even PayPal payment fails

I want the form submission to through even if there’s an error with PayPal. I remember seeing this as an option but can’t find it again.

Hi Paul. When using the PayPal Standard Add-On, the entry is created with all the data, before the user is redirected to for payment. Are you using the PayPal Standard Add-On, or one of the other PayPal add-ons?

I’m using the standard add-on but the notification isn’t being sent. Not sure if the entry is being saved though because the person that submitted it didn’t have an entry. For sure the notification is not being sent.

Hi Paul. I recommend opening a support ticket for this issue in order to get to the bottom of it: