Email notifications are sent twice

Hi there,

Email notifications are sent twice for a few days.
What could be the cause of this issue?

Thank you,

If you check the Entries list page, are you also seeing duplicate entries or it’s only the emails sent more than once for an unique entry?

Entries appear only once but emails are sent twice. Thanks!

By default, notifications are sent only during form submission. So if you’re using default settings and only one entry is created, something else is re-sending the notifications. It can be something in your site setup or something at server side of things.

Try doing a full conflict test: Testing for a Theme/Plugin Conflict using the Health Check & Troubleshooting Plugin - Gravity Forms Documentation

If you’re still receiving notifications more than once when all the third-party stuff is disabled, it would be the time to contact your host support for further assistance.

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.