I have 3 single licenses, can I combine these and upgrade to Elite? If so how would I do that?
Thanks.
Hi Wayne. It’s not possible to combine licenses. The best option would be to obtain a refund for any license that was renewed or purchased in the past 30 days. You can do that from your Licenses page.
Then, you can upgrade any other license to an Elite license by paying the difference. Follow the ‘upgrade’ link on your Licenses page. You will see the cost to upgrade the license before you complete the transaction. You will receive a new one year license term.
Then, you can cancel any remaining license subscription so that it does not renew at the end of the term.
If you need any assistance with this, please contact support here:
That’s great, thanks for your support
You’re welcome Wayne.