Conditional Logic Breaks Form

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1

Hello,

I have deactivated all plugins except Gravity Form, switched to the default 2025 WordPress Theme, cleared varnish cache and cloudflare cache. Forms work except if I add a single input field with the simplest conditional logic rule, the entire form is set to display: none. I have tried this on both the front-end and also with the built-in preview mode provided by Gravity Forms.

The logic I am adding is not flawed. Just straightforward simple logic.

Are there any known issues here with the latest update?

2

Hi there,

Could you please export the form and upload it to a file-sharing website such as File Mail?

Then, send me the link so I can download the form and test it on my sandbox website to take a closer look at the issue. Thank you

3

Here’s the raw exported form.

{"0":{"labelPlacement":"top_label","useCurrentUserAsAuthor":"1","postAuthor":"1","postCategory":"1","postStatus":"draft","title":"demo form","description":"conditional logic broken","maxEntriesAllowed":"0","button":{"type":"text","text":"Submit","imageUrl":"","conditionalLogic":null,"width":"auto","location":"bottom","layoutGridColumnSpan":12},"fields":[{"type":"name","id":1,"isRequired":true,"size":"medium","errorMessage":"","label":"Name","inputs":[{"id":"1.2","label":"Prefix","name":"","autocompleteAttribute":"honorific-prefix","choices":[{"text":"Mr.","value":"Mr.","isSelected":false,"price":""},{"text":"Mrs.","value":"Mrs.","isSelected":false,"price":""},{"text":"Miss","value":"Miss","isSelected":false,"price":""},{"text":"Ms.","value":"Ms.","isSelected":false,"price":""},{"text":"Dr.","value":"Dr.","isSelected":false,"price":""},{"text":"Prof.","value":"Prof.","isSelected":false,"price":""},{"text":"Rev.","value":"Rev.","isSelected":false,"price":""}],"isHidden":true,"inputType":"radio"},{"id":"1.3","label":"First","name":"","placeholder":"","autocompleteAttribute":"given-name"},{"id":"1.4","label":"Middle","name":"","autocompleteAttribute":"additional-name","isHidden":true},{"id":"1.6","label":"Last","name":"","placeholder":"","autocompleteAttribute":"family-name"},{"id":"1.8","label":"Suffix","name":"","autocompleteAttribute":"honorific-suffix","isHidden":true}],"inputType":"","displayOnly":"","nameFormat":"advanced","choices":"","conditionalLogic":"","labelPlacement":"","descriptionPlacement":"","subLabelPlacement":"","placeholder":"","multipleFiles":false,"maxFiles":"","calculationFormula":"","calculationRounding":"","enableCalculation":"","disableQuantity":false,"displayAllCategories":false,"inputMask":false,"inputMaskValue":"","allowsPrepopulate":false,"useRichTextEditor":false,"defaultValue":"","description":"","visibility":"visible","fields":"","layoutGroupId":"755102fe","adminLabel":"","inputMaskIsCustom":"","maxLength":"","cssClass":"","inputName":"","noDuplicates":false,"enableAutocomplete":true,"autocompleteAttribute":"","formId":33},{"type":"email","id":2,"isRequired":true,"size":"large","errorMessage":"Please supply a valid email address","label":"Email","inputType":"","displayOnly":"","inputs":[{"id":"2","label":"Enter Email","name":"","autocompleteAttribute":"email"},{"id":"2.2","label":"Confirm Email","name":"","autocompleteAttribute":"email"}],"choices":"","conditionalLogic":{"enabled":true,"actionType":"show","logicType":"any","rules":[{"fieldId":"1.3","operator":"is","value":"John"}]},"labelPlacement":"","descriptionPlacement":"","subLabelPlacement":"","placeholder":"","multipleFiles":false,"maxFiles":"","calculationFormula":"","calculationRounding":"","enableCalculation":"","disableQuantity":false,"displayAllCategories":false,"inputMask":false,"inputMaskValue":"","allowsPrepopulate":false,"useRichTextEditor":false,"visibility":"visible","fields":"","inputMaskIsCustom":false,"layoutGroupId":"17f293c9","autocompleteAttribute":"","emailConfirmEnabled":true,"adminLabel":"","description":"","maxLength":"","cssClass":"","inputName":"","noDuplicates":false,"defaultValue":"","enableAutocomplete":true,"formId":33},{"type":"textarea","id":3,"isRequired":true,"size":"medium","label":"Comments","inputType":"","displayOnly":"","inputs":"","choices":"","conditionalLogic":"","labelPlacement":"","descriptionPlacement":"","subLabelPlacement":"","placeholder":"","multipleFiles":false,"maxFiles":"","calculationFormula":"","calculationRounding":"","enableCalculation":"","disableQuantity":false,"displayAllCategories":false,"inputMask":false,"inputMaskValue":"","allowsPrepopulate":false,"useRichTextEditor":false,"visibility":"visible","fields":"","inputMaskIsCustom":false,"description":"Please let us know what&#039;s on your mind. Have a question for us? Ask away.","defaultValue":"","checkboxLabel":"","maxLength":600,"layoutGroupId":"2de1220e","adminLabel":"","errorMessage":"","cssClass":"","inputName":"","noDuplicates":false,"enableAutocomplete":false,"autocompleteAttribute":"","formId":33}],"descriptionPlacement":"above","postContentTemplateEnabled":false,"postTitleTemplateEnabled":false,"postTitleTemplate":"","postContentTemplate":"","lastPageButton":null,"pagination":null,"firstPageCssClass":null,"nextFieldId":4,"subLabelPlacement":"above","cssClass":"","enableHoneypot":false,"enableAnimation":false,"save":{"enabled":false,"button":{"type":"link","text":"Save and Continue Later"}},"limitEntries":false,"limitEntriesCount":"","limitEntriesPeriod":"","limitEntriesMessage":"","scheduleForm":false,"scheduleStart":"","scheduleStartHour":"","scheduleStartMinute":"","scheduleStartAmpm":"","scheduleEnd":"","scheduleEndHour":"","scheduleEndMinute":"","scheduleEndAmpm":"","schedulePendingMessage":"","scheduleMessage":"","requireLogin":false,"requireLoginMessage":"","feeds":{"gravityformsadvancedpostcreation":[]},"version":"2.9.4","validationSummary":"1","requiredIndicator":"text","customRequiredIndicator":"","markupVersion":2,"autoResponder":{"from":"{admin_email}","subject":"We have received your inquiry","message":"<p>Hi there {Name (First):1.3},<\/p><p>Thank you for getting in touch. We have received your inquiry and will get back to you within one business day.<\/p>","toField":"2"},"delete_entry":"","delete_entry_condition":"","delete_entry_period":"","delete_entry_units":"hour","template_id":"basic_contact","id":33,"confirmations":[{"type":"message","id":"5179518e5e160","isDefault":true,"message":"Thank you for contacting us! We will get in touch with you shortly.","name":"Default Confirmation","disableAutoformat":false,"pageId":0,"url":"","queryString":"","conditionalLogic":[]}],"notifications":[{"id":"51794abf1f0d1","from":"{admin_email}","subject":"We have received your inquiry","message":"<p>Hi there {Name (First):1.3},<\/p><p>Thank you for getting in touch. We have received your inquiry and will get back to you within one business day.<\/p>","toType":"field","toField":"2","to":"2","event":"form_submission","name":"User Notification","type":"user"},{"id":"51794abf1f0d2","from":"{admin_email}","subject":"New submission from {form_title}","message":"{all_fields}","toType":"email","to":"{admin_email}","event":"form_submission","name":"Admin Notification"}]},"version":"2.9.4"}
4

Have you disabled the Rocket Loader feature in Cloudflare?

1 Like
5

You are correct. I thought Rocket Loader was a RocketGenius product in console. Wow, you are really knowledgeable.

6

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