My forms are not working. I cannot preview them or upload them to our site. It has been working for the past 9 years and now with the change it just does not work. I have recreated the forms from scratch but when putting in conditional logic, example
are you board certified? yes/no
if yes, then another field appears - it fails to preview or upload
I have narrowed it down to this simple step, when I remove conditional logic it loads fine. This is a big problem as there are many fields on my form that are conditional. Any help is greatly appreciated.
We replied to your support ticket with the following:
Because your form uses conditional logic, it has an inline style of “display:none;” applied. If your page has any JavaScript issues, they can prevent the Gravity Forms scripts from running, which means the inline “display:none;” style can’t be removed.
Themes, plugins (e.g. WP Rocket, WP Fastest Cache), and services (e.g. host provided, Cloudflare and their Rocket Loader feature) that include caching and/or optimization features have been known to cause issues like this. We recommend excluding pages that include forms from those features.
Viewing the page source code confirms the Cloudflare Rocket Loader feature is enabled for the site. Note: disabling the Cloudflare CDN features does not disable Rocket Loader.