Cannot open uploaded files

[user5fbe67640f6f4109 (Joe Bickers)]

We just renewed out basic license. We are having trouble opening files we receive. I have tried opening the file on multiple browsers. Firefox gives me a url and “The image cannot be displayed because it contains errors”. Chrome just opens a black square.

[chrishajer (Chris (Gravity Forms))]

Hi Joe. I recommend opening a support ticket for this issue, if you have not already:

Support | Gravity Forms