Issue: In the back-end, our Gravity Form (preview mode) works great. However, in the front-end, it behaves differently.
Specifically, when we upload a file to our form in the back-end, the “Red X” icon next to the uploaded file displays properly. Also, when we upload a file with a file type not recognized by Gravity Forms, we get the proper error message. In turn, the front-end of our same Gravity Form does not function or behave the same way. The “Red X” icon is broken and the message is incorrect. Click below for details:
You can replicate the issue by visiting the following link and trying to upload a dummy file (no need to complete the form, just upload a dummy file)
We tried every possible troubleshooting technique we could think of, but couldn’t find the root cause. All we can think of is that there’s an incompatibility between WordPress and Gravity Forms.
Our Website System Information:
Gravity Forms 2.4.21
Any help on how to fix this would be appreciated!