A GF error on backup I haven't seen

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1

UPDATE: Duplicator Pro sent the client a release candidate update which appears to have taken care of the problem, so it’s likely NOT a GF issue. I’ll update and close this if all stays well with it

A client is suddenly having a problem backing up using Duplicator Pro. The error message they’re getting is:

[PHP ERR][ISSUE] MSG:An outdated add-on or custom code is attempting to access the 2934wp_rg_form table which is not valid in this version of Gravity Forms. Update your add-ons and custom code to prevent loss of form data. Further details: https://docs.gravityforms.com/database-storage-structure-reference/#changes-from-gravity-forms-2-2

Any thoughts about how to fix this and where to look? The GF doc referenced isn’t helping me.

Thanks!
Mad Dog

2

Hi Mad Dog. That is an issue with the backup or migration plugin you are using. It is referencing an old/deprecated table. The update from Duplicator Pro should resolve the issue. As you mentioned, it’s not a Gravity Forms issue. We cover it in the documentation here:

Let us know if anything occurs again after the Duplicator Pro RC. Thank you.