…wow. That is an interesting article.
While I have to consider that it was written by a competitor, I found most of the analysis of the lack of modern form elements to be fair. To their credit, they clearly state where Gravity Forms shines and they give Gravity their due “props” for being a leader in the space (which they definitely are). Further, depending on your needs they are not at all hesitant to recommend Gravity Forms, even over their own product. Mad respect for that 
!
However, recently, it seems like they have not been bringing much to the table instead of other form builder plugins. This, combined with the decreasing value for the price, is causing many users to look for a Gravity Forms alternative.
Sometimes I agree with this completely, other times just to varying degrees. I guess it really depends on what you want to do with Gravity Forms. Further, if you are a programmer, you can really tweak Gravity Forms to do some nice custom things. They have a strong API, damn good documentation and a very helpful community with Moderators that truly help you out (shout out to @chrishajer who has been super helpful to me). Also others in the community are very helpful as well. I think there docs and the community is one of the best features of Gravity Forms.
The integrations are a plenty (if you have Elite) and with most of the addons I’ve used they have been pretty stable. Although to be fair, I went through pure hell getting them to address the glaring issues with the new PayPal Checkout Add-On.
And once they acknowledged the problem it took quite a while for them to put forth a fix (much too long, IMHO). They explained that they were “busy” rolling out their new shiney “something or another” and that was where there priority was, they got to me (peasant that I am) …after. They did eventually fix it, mostly but not completely, IMHO, but I guess I’m stuck with what I got. I’m certainly not going through that again.
And THAT (aside from my still valid complaint of a lack of modern form elements) is what really turned me off. When one has to go beyond the community and get support it can sometimes -not all the time- be like talking to Comcast support. And I’d rather eat nails than talk to Comcast support.
I understand why you are posting this follow-up, because although they originally declared that …
“We will not publish an external agenda”. (said here)
Which I translated as Goodfella’s speak for (“You want shiney new form elements, do ya? Eff-you, Pay Me!”)
But they eventually DID put forth a RoadMap …or sorts. Note that you cannot see how many people voted for a particular item, so you have no insight into what are the most popular requests are or not. It completely lacks any transparency and so unless something has recently changed, the RoadMap is more of a “pacifier” than a RoadMap (again, IMHO). But at least they did that! Score one for the peasants!
Further, even the “big cheese” chimed in to reassure us that they heard our complaints, but IMHO that didn’t go so well. Felt like he kinda talked down to his own customers (who you callin a peasant?!?).
He sorta reminded me of the King from Hamilton singing …
You’ll be back, soon you’ll see
You’ll remember you belong to me
You’ll be back, time will tell
You’ll remember that I served you well
Oceans rise, empires fall
We have seen each other through it all
And when push comes to shove
I will send a fully armed battalion to remind you of my love!"
Da da da dat da, dat da da da da ya da
So let me conclude before I get into even more trouble, I wish you well in getting a fair response. We are all watching as well. If by chance you wind up in the gallows, we will take up a collection and petition “the King” on your behalf.
Till then sing along, peasants!
Da da da dat da, dat da da da da ya da
Your friend and a loyal subjec …er… customer,
Preston
p.s. Gravity Perks? Whole different story. Those guys are flat out awesome and are always willing to help! Worth the investment!