Why does "Send To" notifications not work all of a sudden?

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1

I have a form with “Configure Routing” and its doing the “Send To” based on a value of a drop down. But it doesn’t match. As you can see in the screenshot “I am intereste…” must match “Bonnie Lake Resort”, but if you check the form, the label is “Bonnie Lake Resort” and the Value is “BONNIELAKE”. From the logs it shows its trying to match on the VALUE not the LABEL. So it never matches. But I can’t select the VALUE when choosing the “Send To” criteria, it only lists the Label as shown. Why is this happening? How do I get it to match against the VALUE not the LABEL? And why is this a problem all of a sudden???

Log:
2019-07-17 15:00:57.490699 - DEBUG --> GFCommon::send_notification(): Evaluating Routing - field value => BONNIELAKE 
2019-07-17 15:00:57.490742 - DEBUG --> GFCommon::send_notification(): Evaluating Routing - is value match? No 
2019-07-17 15:00:57.490788 - DEBUG --> GFCommon::send_notification(): Evaluating Routing - rule => Array
(
    [fieldId] => 7
    [operator] => is
    [value] => Bonnie Lake Resort
    [email] => kenw232@yahoo.com
)

screenshot
screenshot1685×1050 341 KB

2

In your routing, you’ll want to select the Bonnie Lake Resort that shows at the very end of the dropdown. You’ll notice there are two listed. Unfortunately, conditionals preserve the value to match, even after options have been updated on a field. Since this specific condition was setup before the Bonnie Lake Resort was given the unique value of BONNIELAKE, it is still trying to match to that default value.

I would love to see a fix for this someday!

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