we have several forms but our payment form is not saving and we can’t see any entries. Our other forms for information and other details are working.
We had the same problem after the update. Luckily I had the old version saved locally and downgraded. Customers could submit the form, but we didn’t receive any entries. We couldn’t see anything. I have version 2.8.18… if you want, I can send it to you. We couldn’t solve the problem even though we deactivated all plugins. The only solution for us was downgrade
It looks like the new security hash for Ajax enabled forms is failing validation. Try changing the tabindex argument, or setting, on the method you used to embed the form in that page from -1
to 0
. 0
is the correct value to use to exclude the tabindex attributes from the form markup, so the browser will automatically determine the tab order.
thank you. I have now updated to the latest version and set it from -1 to 0. now everything works again