Hello Chris and thank you for your reply.
I can’t open a technical ticket as I am not the license owner (this is the website owner).
I am only the website administrator/tech guy.
This is the reason why I post it here.
As requested, I include the system status report where you’ll find site URL too :
Gravity Forms
Version: 2.6.4
Upload folder: /var/www/vhosts/alpis.fr/httpdocs/wp-content/uploads/gravity_forms/
Upload folder permissions: Writable
Output CSS: Yes
Output HTML5: Yes
No-Conflict Mode: Yes
Currency: EUR
Background updates: No
REST API v2: No
Registration: Site not registered ✘
Database
Database Version: 2.6.4 Your database is up-to-date.
WsLeHotYg_gf_form_view:
WsLeHotYg_gf_form_meta:
WsLeHotYg_gf_form:
WsLeHotYg_gf_form_revisions:
WsLeHotYg_gf_entry:
WsLeHotYg_gf_entry_meta:
WsLeHotYg_gf_entry_notes:
WsLeHotYg_gf_draft_submissions:
WsLeHotYg_gf_addon_feed:
Translations
Site Locale: fr_FR
User (ID: 2) Locale: fr_FR
Gravity Forms: de_DE, en_GB, es_ES, fr_FR, it_IT, pt_PT
WordPress
Home/Site URL: https://www.alpis.fr
REST API Base URL: https://www.alpis.fr/wp-json/
WordPress Version: 6.0.1
WordPress Multisite: No
WordPress Memory Limit: 128M
WordPress Debug Mode: No
WordPress Debug Log: No
WordPress Script Debug Mode: No
WordPress Cron: No
WordPress Alternate Cron: No
Background tasks: Yes
Active Theme
UDesign Child: par Andon - 1.0
UDesign (Parent): par Andon - 4.2.0
Active Plugins
Borlabs Cookie - Cookie Opt-in: par Borlabs GmbH - 2.2.54
Cloudflare: par Cloudflare, Inc. - 4.11.0
CRM Perks Geolocation: par CRM Perks, Inc. - 1.5
CRM Perks Marketing Data: par CRM Perks, Inc. - 1.7
Disable & Remove Google Fonts: par Fonts Plugin - 1.4.0
Easy WP SMTP: par wpecommerce, alexanderfoxc - 1.4.7
Elementor: par Elementor - 3.6.8
Elementor Pro: par Elementor - 3.7.3
Essential Addons for Elementor: par WPDeveloper - 5.1.9
Google Apps Login Premium: par Lever Technology LLC - 3.4.2
Google Profile Avatars: par Lever Technology LLC - 1.5
Gravity Forms Event Tracking: par Ronald Huereca - 2.4.11
Gravity Forms Multilingual: par OnTheGoSystems - 1.6.3
GTM4WP: par Thomas Geiger - 1.16.1
Header and Footer Scripts: par Digital Liberation - 2.2.1
Kirki Customizer Framework: par David Vongries - 4.0.24
Members: par MemberPress - 3.2.1
Meta Box: par MetaBox - 5.6.5
Simple Custom CSS and JS: par SilkyPress - 3.40
UDesign Core: par AndonDesign - 4.2.0
WP Gravity Forms Zendesk Pro: par CRM Perks. - 1.1.1
WPML Media: par OnTheGoSystems - 2.7.0
WPML Multilingual CMS: par OnTheGoSystems - 4.5.8
WPML SEO: par OnTheGoSystems - 2.0.1
WPML String Translation: par OnTheGoSystems - 3.2.1
WP Store Locator: par Tijmen Smit - 2.2.235
WP Word Count: par RedLettuce Plugins - 3.2.3
Yoast SEO: par Team Yoast - 19.4
Yoast SEO Premium: par Team Yoast - 19.0.1
Web Server
Software: Apache
Port: 443
Document Root: /var/www/vhosts/alpis.fr/httpdocs
PHP
Version: 7.4.30
Memory Limit: 256M
Maximum Execution Time: 600
Maximum File Upload Size: 64M
Maximum File Uploads: 20
Maximum Post Size: 256M
Maximum Input Variables: 2000
cURL Enabled: Yes (version 7.68.0)
OpenSSL: OpenSSL 1.1.1f 31 Mar 2020 (269488239)
Mcrypt Enabled: Yes
Mbstring Enabled: Yes
Loaded Extensions: Core, date, libxml, openssl, pcre, zlib, bz2, calendar, ctype, hash, filter, ftp, gettext, gmp, SPL, iconv, Reflection, session, standard, SimpleXML, sockets, mbstring, tokenizer, xml, cgi-fcgi, mysqlnd, apcu, bcmath, curl, dba, dom, enchant, fileinfo, gd, imagick, imap, intl, json, ldap, exif, mcrypt, mysqli, odbc, PDO, pdo_mysql, PDO_ODBC, pdo_pgsql, pdo_sqlite, pgsql, Phar, posix, pspell, redis, soap, sodium, sqlite3, sysvmsg, sysvsem, sysvshm, tidy, xmlreader, xmlrpc, xmlwriter, xsl, zip, ionCube Loader, Zend OPcache
Database Server
Database Management System: MariaDB
Version: 10.3.34
Database Character Set: utf8
Database Collation: utf8_general_ci
Date and Time
WordPress (Local) Timezone: UTC+1
MySQL (UTC): 2022-08-02 13:38:38
MySQL (Local): 02/08/2022 à 2:38
PHP (UTC): 2022-08-02 13:38:38
PHP (Local): 02/08/2022 à 2:38
Have a nice day.
Regards,