I am trying to enter a Support Ticket and the form is complaining about the System Report that I am entering. I copied it as required and I am at a loss as to the next steps.
Anyone have any comment? Thanks. Richard
Hi Richard. Sorry about that. Please contact us here:
Select âOtherâ in the drop down, and youâll be able to submit the form without a system report or even having to log in. Let us know whatâs up. Thank you.
Chris, Thanks. I cannot see an âOtherâ option on the Support Page first drop-down. Are you suggesting another page for me to enter the information? Please let me know. Richard
Use the link to the contact form I posted. The last option is âOtherâ.
Not the support form, the contact form:
Chris,
So sorry ⊠I saw the âpop up boxâ and thought is was an advertisement for Gravity Forms rather than where you were directing me to! Duh
I have done as suggested just now.
Again ⊠thanks for looking out for us.
Richard
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