Unable to edit forms after update to 2.8.5


After upgrading and updating Gravity Forms to 2.8.5 we’ve been unable to edit our forms. We have 0 experience in Wordpress and/or Gravity Forms and have been unable to troubleshoot with the lack of experience.

We are unable to edit fields in previously created forms, all we can do is rearrange them. We can’t edit or add fields, even though the form is created in the current version.

Among the available fields are also only the standard fields, how do we get all of the available fields visualized and ready-to-use?

We also get an error when trying to use the Gravity Export plugin saying we need to resolve multiple PHP extensions: zip, dom, xml.

Can we please get assistance in this?

Gravity Forms

Version: 2.8.5 :heavy_check_mark:
Upload folder: /export/wordpress/wp-forms/wp-content/uploads/gravity_forms/
Upload folder permissions: Writable :heavy_check_mark:
Output CSS: Yes
Default Theme: Gravity Forms 2.5 Theme
No-Conflict Mode: No
Currency: SEK
Background updates: Yes
Orbital Style Filter: No


Database Version: 2.8.5 :heavy_check_mark: Your database is up-to-date.
wp_gf_form_view: :heavy_check_mark:
wp_gf_form_meta: :heavy_check_mark:
wp_gf_form: :heavy_check_mark:
wp_gf_form_revisions: :heavy_check_mark:
wp_gf_entry: :heavy_check_mark:
wp_gf_entry_meta: :heavy_check_mark:
wp_gf_entry_notes: :heavy_check_mark:
wp_gf_draft_submissions: :heavy_check_mark:


Site Locale: en_AU
User (ID: 2) Locale: en_US
Gravity Forms: en_AU, sv_SE


WordPress Version: 6.4.3 :heavy_check_mark:
WordPress Multisite: No
WordPress Memory Limit: 1024M
WordPress Debug Mode: No
WordPress Debug Log: No
WordPress Script Debug Mode: No
WordPress Cron: Yes
WordPress Alternate Cron: No
Background tasks: Yes :heavy_check_mark:

Active Theme

Web Server

Software: Apache
Port: 80
Document Root: /export/wordpress/wp-forms/


Version: 7.4.33 :heavy_check_mark:
Memory Limit: 1024M
Maximum Execution Time: 30
Maximum File Upload Size: 30M
Maximum File Uploads: 20
Maximum Post Size: 30M
Maximum Input Variables: 1000
cURL Enabled: Yes (version 7.29.0)
OpenSSL: OpenSSL 1.0.2k 26 Jan 2017 (268443839)
Mcrypt Enabled: No
Mbstring Enabled: Yes
Loaded Extensions: Core, date, libxml, openssl, pcre, zlib, filter, hash, Reflection, SPL, session, standard, apache2handler, bz2, calendar, ctype, curl, exif, fileinfo, ftp, gettext, iconv, json, mysqlnd, PDO, Phar, sockets, sodium, sqlite3, tokenizer, mysqli, pdo_mysql, pdo_sqlite, mysql

Database Server

Database Management System: MariaDB
Version: 5.5.68 :heavy_check_mark:
Database Character Set: latin1
Database Collation: latin1_swedish_ci

Date and Time

WordPress (Local) Timezone: UTC+0
MySQL (UTC): 2024-03-20 14:40:38
MySQL (Local): March 20, 2024 at 2:40 pm
PHP (UTC): 2024-03-20 14:40:38
PHP (Local): March 20, 2024 at 2:40 pm

I noticed the PHP dom extension is not listed in the system report. That extension not being available can cause the issues you’ve found. I recommend contacting the web host to enable the dom extension on the server hosting the site.

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