Timeout issues when sending the request to API

Hi all I am using webhooks / gravity to send form data to an API ,
method = POST
request format = JSON

Some entries arent making it to the database and seems to be happening fairly often . . . . too often for sure. and it has been mentioned it is possibly timeouts.

Where would I go to learn more about writing some PHP code to react to the response from the API. What would you suggest. Thank you in advance for any support,


1 Like

The first thing you can do without code is enable Gravity Forms logging:

You can check the Webhooks log for clues to what is happening. Each line in the log file will be timestamped, so you can see if timeouts are the issue,

Then, if you need to, you can proceed with some custom code.

Thanks Chris will run some debug and see if anything appears.