So I have forms automated to be added as new contacts in HubSpot when they’re filled in. Most of these are fine but three have appeared as a contact in HubSpot without being listed as entries by Gravity Forms or me being emailed by Gravity to tell me a new form has been submitted.
HubSpot lists these as definitely coming from the Gravity form, and they’re real contacts, not bots.
How is Gravity missing them? Could it be a cookies issue?
Hi James. The HubSpot Add-On outputs the HubSpot tracking script on all pages, which will send data from all forms on the site to HubSpot, with or without a Gravity Forms submission. To disable the HubSpot tracking script to determine if this is the source of your issue, you can use this filter:
Please let us know if that addresses your problem.
This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.