So I have the Gravity Forms SendGrid Add-On plugin installed with a valid API key from our SendGrid account.
For some reason, the “SendGrid” navigation item is not showing up when viewing a form.
It shows up in the global GF settings (where I input my SendGrid API key and a green checkmark shows up) but it isn’t showing up when viewing an individual form.
I assume that’s where I’ll configure the form fields to associate with SendGrid contact fields so that the plug-in is actually useful.
What am I missing?
Currently have GF version 2.7.9 and the GF SendGrid Add-On version 1.5.
The SendGrid add-on only supports sending the form notification emails, so it does not include a form settings page, it uses the settings from the notification configuration page.
So would I use a different plugin to, let’s say, add a contact to my SendGrid account when someone fills out a contact form? Is there one you recommend?
Hi Jordan. Our SendGrid Add-On is designed to send email notification from your forms only. To add a contact to SendGrid after a form is submitted, you could use something like Zapier. Our Zapier Add-On is available with a Pro or Elite license.
If that is an option, Zapier has an article on how to do this:
(The Zapier integration with SendGrid does not have the ‘create contact’ option, but it’s still possible using the method outlined in that article.)
A plugin like Uncanny Automator may also offer a way to do this:
And with a Gravity Forms Elite license, you could use our Webhooks Add-On:
If you have any other questions, please let us know.