Normal fields do not display on the preview or the website front-end unless they’re dragged from the lower part of the form to a higher portion. Note that this is a fairly large form, but the web host says there’s no memory or other errors on their end.
Disabling all other plugins doesn’t help.
Other forms on the same website/host work fine.
Hi David, I recommend opening a support ticket, and including a form export and your system status report:
Include a form export:
Include system status report:
Open a support ticket:
https://www.gravityforms.com/open-support-ticket/technical/
Thank you.
Thanks for your help. My license expired, I would need to renew?
Without a license, you would not be able to open a support ticket. What is your Gravity Forms version and WordPress version?
Latest Wordpress, latest Gravity Forms
Hi David. We really need the system report and a form export, in additional to Gravity Forms logging and possibly web server or PHP error logging. It will be difficult to resolve here. In order to open a support ticket, I recommend renewing your license.
I will leave this open in case you are able to find other assistance in the community. Thank you.
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