Reachout to Priotry support twice and they haven't gotten back to me

Hi!

I’ve been trying to get in touch with Gravity Forms support (I have an Elite license); however, no one has gotten back to me in almost two weeks. I have tried resubmitting and have heard nothing.

Seeing as I am paying for support, I’d at least want an acknowledgment that someone is reviewing my issue.

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Hi James. We replied to you on March 27 and 28, and have heard back from you since. I’ll close this topic and we’ll continue support there. Thank you.