Reachout to Priotry support twice and they haven't gotten back to me

Hi!

I’ve been trying to get in touch with Gravity Forms support (I have an Elite license); however, no one has gotten back to me in almost two weeks. I have tried resubmitting and have heard nothing.

Seeing as I am paying for support, I’d at least want an acknowledgment that someone is reviewing my issue.

Hi James. We replied to you on March 27 and 28, and have heard back from you since. I’ll close this topic and we’ll continue support there. Thank you.