Thank you for taking the time to assist me!
On this website, https://smithfarmddr.com/, a client of mine is using GRAVITY FORMS as their form of choice. He is not receiving notifications to his gmail.com email address. The plugin is not the newest version.
There is an error message and GF documentation that mentions the plugin should be updated to the latest version. However, for me to do so, it’s asking to purchase a licensed plugin and it does show that the license key is still ACTIVE but incorrect.
A notification is set to ACTIVE:
and these are the notification settings:
I used the SAR Friendly SMTP plugin to test the email notifications the contact form should be sending and it tests successfully on WordPress but do not receive any email to the email destination of choice.
I looked through all of the similar topics on this matter but cannot find anything similar in regards to a SOLUTION.
Please help! It would be greatly appreciated!