Nested forms not working on Mac

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1

Nested form pop-up is working on Windows 10 Chrome, but not in Mac Safari. Pop-up seems to be blocked but user reports blocking is turned off.

2

Hey @cmhdesign,

This is typically the cause of a theme/plugin conflict, so I’d suggest performing a conflict test to see if this is the case: How to Test for Conflicts

If that makes no difference, we’d need to take a closer look at the current configuration to see what’s going on here. If you have an active Gravity Perks License, you can get in touch with us via our support form so we can dig into this.

3

I have more information now.

When I am signed in to the primary business wifi in my home office, the form works.

When I am signed in to the secondary personal wifi in my home office, the form does not work.

Are there permissions in this form somewhere? Where should I look?

4

I have found the issue.

I have the admin directory locked down by IP address because WordPress is so easy to break into and the plugin is attempting to access a file in the admin directory (admin-ajax.php).

Please provide a work-around for this so that a front side php script is not accessing the admin directory as this can leave the site vulnerable to cross site scripting.

THANKS!

5

You’ll need to add an exception to allow requests to the admin-ajax.php endpoint, there are many front-end features that use that endpoint including:

  • Gravity Forms uses it for processing add-on feeds
  • WordPress uses it for the Heartbeat API, which the Partial Entries add-on uses to save the partial entries
  • Payment add-ons like Stripe and PayPal Checkout use it to process payments
  • The upcoming Gravity Forms 2.9 release also uses it for a new true Ajax-based validation and submission feature
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