I’ve created two forms on a client’s website with GF and the Mailchimp Add-on. The forms are very similar but one is for buyers, one for sellers.
For the Buyer form, under the forms Settings>Mailchimp Feed Settings in the Map Fields section, the pull-down menu (Form Field) is empty. Other fields like First Name, Last Name, and Phone Number are populated.
On the Seller Form, the email pull-down includes the email field and works as it should.
Since one form works, I know it’s not an issue of not being connected to Mailchimp. I’ve spoken to Mailchimp and they can’t figure it out. They’ve elevated it to their engineers but haven’t found a solution in 48 hours.
Has anyone else experienced this? Any idea how to resolve it?
Btw, I tried to put in a support ticket but it’s my client’s license so the system won’t allow me to submit a ticket. I’ve contacted them to try to resolve that as my client doesn’t like to give out login info. Thanks!