I understand I can send email from Entry Notes, but is that possible to get response there as well? And if not, are there any add-ons that allow to keep all conversations in one place? Thank you!
The note added when a notification is processed is just a log registering that action was done. Adding a note with any reply to the email sent would require Gravity Forms to monitor your email inbox, something that is not a feature of Gravity Forms and as far as I know there’s no third-party add-on for this either.