How to set up revert email from reverted form?

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1

I have a multi-step Gravity form. The first step type is “Approval”. When this form is submitted, it is viewed by someone who can either approve or revert it. The “Revert Email” section of this form’s workflow is configured to send email containing a link to the form that the user is supposed to modify or correct and then submit it again at which point the workflow continues.

The body of the “Revert Email” is configured to contain a link to the form for the user to complete. The HTML code placed in the body of the revert email looks like this:

<a href="{entry_url}">{entry_id}</a>

This causes the user’s email to contain a link to the form with the entry id as the anchor. When the user receives this email and clicks on it, they get this error:

Sorry, you are not allowed to access this page.

If I am logged in as an administrator and try to access that link, I see the completed form. It is as if this is not the correct URL to be sending back to the user. The URL looks like this:

https://somewhere.org/wp-admin/admin.php?page=gf_entries&view=entry&id=1&lid=12345

What am I doing wrong?

2

You need to use the Gravity Flow entry link or URL merge tag instead of the Gravity Forms merge tag.

3

Thank you! I’ve got that part working now. I never would have figured that out as the “Insert Merge Tags” symbol {..} does not include the {workflow_entry_link} tag.

Another question: The “Modify User Input” step (input type = user input) provides an “Assignee Email” section. I’ve tried configuring that but the assignee never receives any email from this step. What is the trick to getting that to work?

4

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