How does the built in spam feature work?

[user5d1ecf6fc4abd046 (Stuart Farrell)]

I am currently NOT using any spam addons such as recaptcha or Akismet. I am referring to the built-in spam feature that Gravity Forms has.

A legit submission has been flagged as spam by Gravity Forms. I am trying to figure out how it ended up in the spam folder.

Where can I edit options for spam?
How does this built-in spam feature work?
Where can I find more documentation on this?

[faisalahammad]

Hi Stuart,

1. You can edit the “Anti-spam honeypot” settings from the Forms → [specific] Form Settings → Form Options like the following screenshot.

2. Gravity Forms adds a new hidden field for the Honeypot and hash key in the webpage footer to validate that the submitted data is not spam. Explaining how the functionality works can be a bit complex.

3. Refer to the following articles and their comment sections to understand how things work behind the scenes.

Prevent WordPress Comment Spam

Fighting Spam

To avoid spam, you can try the free “Gravity Forms Zero Spam” plugin by GravityKit.

Gravity Forms Zero Spam

[user5d1ecf6fc4abd046 (Stuart Farrell)]

Hi Faisal,

Thanks for getting back to me.

The Anti-spam honeypot was not enabled. Why does my form still have a spam folder?
There was a recent submission that ended up in the spam folder again

Is there something else running behind the scenes that is not honeypot?

[faisalahammad]

Then, it seems like it needs a closer look. Please open a support ticket here:
https://www.gravityforms.com/open-support-ticket/technical/
, including the system report from the Forms → System Status page, and a link to the page where the form is located.

Thank you.