Help Scout Add-On v1.6 Released

1.6 | 2019-06-03

  • Added gform_helpscout_conversation filter to allow modifying the conversation before it is created in Help Scout.
  • Added support for updating first name and last name and adding new phone numbers when user with matching email is found in Help Scout.
  • Updated to use Help Scout’s Mailbox API 2.0.
  • Fixed issue where authenticating with Help Scout via Gravity API was not working.
  • Fixed the conversation status changing from closed to active when adding a note.