Help Scout Add-On v1.8 Released

1.8 | 2019-07-24

  • Added security enhancements.
  • Added the Help Scout Conversation Created notification event.
  • Added the {helpscout:[prop]}( merge tag for use in notifications sent after the conversation has been created. Supported properties are id, number, status, subject, and url.
  • Fixed a fatal error which can occur during feed processing if the get or create customer requests experience an issue.
  • Fixed the BCC email addresses not being added to the conversation.
  • Updated error logging statements.
  • Updated the feed settings so mapping the customer first name field is required.