Having issues with not receiving notifications

[user5e8e177ad0190010 (Wendy Chadbourne)]

I know enough about this to be dangerous… but I am trying to resolve an issue where my form notifications are not being sent. I am using WP Mail SMTP Lite and this is the warning notification I am getting:
Heads up! The last email your site attempted to send was unsuccessful.

Email Source: WP Core Mailer: Other SMTP SMTP Error: Could not connect to SMTP host. Failed to connect to serverSMTP server error: Failed to connect to server Additional SMTP info: php_network_getaddresses: getaddrinfo failed: Name or service not known

Help.

When I set up my notification the instructions state to not have the Send to email and From email be the same… but I don’t know what they should be. It says always use your site domain in the From email, which I am using. But what should be in the Send to Email? Isn’t it being sent to me? I’m so confused.

[faisalahammad]

Hi Wendy,

It seems that you are having issues with the SMTP configuration. The “form email” address should be where the form will be sent. It could be something like info@yourdomain.com.

The “send to” email address will be where it should be received, or where the admin email notifications go. Both addresses should be different; using the same email address will not work and will cause failed email delivery issues.