After more than 7 years of faithful to gravityflow, suddenly they canceled my license Subscriptions, without any notification, even though I have never once violated their TOS rules.
And now if I want to extend my license Subscriptions, I have to pay starting from the beginning at a new price that is more expensive.
Please info, is there a plugin whose function is the same as gravityflow?
I want to move.
Hello,
I am sorry that this happened. I would first suggest that you reach out to their support to make sure that this was not a simple misunderstanding. Jamie and Subrato offer some of the best support in the industry. I would be really surprised if they unilaterally terminated your subscription without any warning or explanation.
Good luck,
Rob
Hello Dwiyanto,
Sorry to hear that.
Just replied to your support ticket.
Here are more details about changes in payment method that triggered the cancellation: https://docs.gravityflow.io/article/402-upcoming-changes-for-customers-paying-with-paypal
Thanks,
Can I get my price back for a old time $ 67.90? Because my license is expired, so I get a new price.
The dollar exchange rate in my country is very high, therefore I really need a old price. Can you help me?