We use the Zoho CRM Add-On across several websites and find that we are often having to reconnect to Zoho. Is this a known issue? Any ideas what may be causing this repeated disconnect?
Hi Erica. What version of the Zoho CRM Add-On are you using?
I recommend opening a support ticket here https://www.gravityforms.com/open-support-ticket/technical/ and including a copy of your system status report: https://docs.gravityforms.com/checking-environment-details/#h-sending-system-reports
Also, please enable Gravity Forms logging for the duration of the troubleshooting: https://docs.gravityforms.com/logging-and-debugging/#h-enabling-logging
Thank you.
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