We are trying to edit Standard Fields and add additional fields to an existing Gravity Form, but are unable to do so. When we click on an existing field to Edit, all we get is a blue box around it . When we click on one of the Standard Fields to add to the Form, again all we get is a blue box around it.
We are using GF version 2.4.22 and WPBakery Visual Composer for their site builder (see screenshots)
The support form will not allow us to submit it without a system report. We tried copying that report but it did not work. We also tried fixing the issue with the instructions provided but that also does not work.
We have been a GF customer with multiple clients for over 5 years.
Please provide me another way of contacting support. Thanks.