Today I noticed that all of my form confirmations were displaying the default (fallback) confirmation. This was happening even when the default confirmation had been completely changed in the form settings.
Two hours of troubleshooting and we figured out that this is being caused by the plugin “Gravity Forms reCAPTCHA Add-On”.
Gravity Forms v. 2.9.25
Gravity Forms reCAPTCHA Add-On v. 2.1.0
No clue what the conflict is, but it’s very broken. Dev team should look into this.
This isn’t a bug, the default confirmation text (that is assigned to new forms) is being displayed instead of your configured confirmations because the score issued by reCAPTCHA doesn’t meet the threshold configured in the add-on settings, so the add-on is marking the entry as spam.
What threshold do you have set on the Forms > Settings > reCAPTCHA page? We recommend using a value of 0.5. Google documentation indicates scores closer to 0 are very likely to be spam, and those closer to 1 are less likely to be spam.
Oh… interesting.I didn’t even consider that would be the cause. Makes sense though. We were testing in an incognito browser. Just did a normal browser test and you’re absolutely right. Worked fine with Recaptch enabled. Derp.
Thanks for setting me straight on this.
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