Gravity Form connection breaking after one successful pass

We are using the Gravity / Hubspot add on and we are able to get a successful contact transfer one time but on the next submission we are getting an error (HubSpot Feed 1: There was an error when creating the contact in HubSpot. The request is not valid)

is this a known issue and how do we fix the breaking?

Hello. This is not a known issue. I recommend opening a support ticket:

Thank you.

I thought that’s what I did

Hello. These forums are not support forums. They’re a place for the community to share things. For your issue, I recommend opening a support ticket if you have not already: