Google Analytics Tracking Failed Payments

Hello there,

I’d like some help with a form that my colleague and I are working on. We’ve had several forms set up for donations on our website using Gravity Forms, which have always been traceable through Google Analytics.

However, despite duplicating the process in our most recent iterations of the form, Google Analytics is now tracking ALL payments, instead of just those that are successful (i.e. if a payment doesn’t go through, it still appears as part of the total on GA).

Anyone come across this or able to help identify the issue?

Thanks!
Liz

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