Form's is not show after update Gravity from 2.4

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1

Hello , i using gravityform version 2.4 its working well for my web .
I updated this plugin today ,
The forms are displayed well on the main page of my website, which I use the Divi template
i making a User Pannel with plugin on other addresses in my website for example /client
But the forms are not shown in my panel (of course after the update)
what should I do
Best wishes

4

I noticed that the generated form is loaded but not displayed
Example: There is form number 1, a blank page is shown
Form No. 22: Does not exist, and gives the error of the form does not exist
How do you think it can’t load the form?

This problem did not exist before 2.4
This problem appeared when Gravity Form was updated to 2.5 and above

Thank you, if you know how to solve the problem, let me know

5

Have you tried clearing your browser cache and the caches of any caching/optimization plugins or services the site could be using since updating?

If you’ve cleared the caches and the issue remains there could be a theme or plugin conflict.

If the page where the form is embedded has any JavaScript issues they can prevent the Gravity Forms scripts from running, which means the inline “display:none;” style used by conditional logic can’t be removed so the form remains hidden.

See the following page of the documentation for conflict testing steps:

1 Like
6

All the points you said were done
But it still didn’t work with the new version
I had to roll back to version 2.4 and it worked again without any problems

  1. I disabled all plugins (it didn’t work)
    I cleared my browser cache (didn’t work)
    Regarding JavaScript codes, it seems that if the problem was with Java codes, it should not work with the previous version, right?

regards

7

When performing the conflict test did you use a default WordPress theme such as Twenty Twenty Two?

8

The forms are displayed well on the main page of my website , which I use the Divi template or defualt theme !
i making a User Panel with plugin on other addresses in my website for example /client
But the forms are not shown in my panel (of course after the update)
its work only with 2.4… Gravity
When you update to 2.5 or uper not work !

9

Support seems weak
thanks gravity