Form doesn't submit but entry still added

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1

Hello,

My gravity form on https://www.valpak.co.uk/contact-us/ doesn’t currently submit are getting this error in the console:
contact-us/:1214 Uncaught TypeError: Cannot read properties of undefined (reading ‘handleButtonClick’) at HTMLInputElement.onclick (contact-us/:1214:222).

This only started happening on the latest update.

Also on a side note to the issue the add new form button has stopped working too in the CMS.

Any help would be appreciated please.

2

Have you cleared the Hummingbird and browser caches?

3

Yes I have cleared both already and get the same issue.

4

Do you know what the NREUM script in the page source code belongs to? Whatever is adding that script is also injecting HTML and scripts into the Ajax form response, which is preventing the form scripts from parsing the response.

If you aren’t sure what is doing that, you might need to run through a complete conflict test using the steps outlined on this documentation page: Testing for a Theme/Plugin Conflict

5

This is for new relic Richard.

But I’ll try the conflict testing too. W

Would also be possible to obtain a copy of gravity forms 2.9.0 too please for testing.

Thanks.

6

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