Has anyone had any issues with gravity forms form not displaying due to award fence? Clients are saying they cannot see the form as displayed on the following page (https://cfgc-usa.com/support-us/apply-now/), but myself and other colleagues are displaying it without any issues on laptops, desktops and mobile devices.
It might not be a wordfence issue, the latest elementor update has broken some of their widgets, so related scripts aren’t output, which can impact form display and functionality. Other customers have found switching to the shortcode widget resolves the issue.
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In this instance it apparently was a multi-leveled and source caching issue. Myself and everyone else on the agency side had no issues seeing the embedded form. The client and all their colleagues could NOT see it. They even shared the link to the page with friends and family outside their network, as well as trying on their phones (although I can’t confirm if they turned wifi off on their phones to make sure they were connecting with cellular data.
The Elementor specific cache and CSS files rebuild was new to me, so we cleared all of that, and every other cache point we could think of. Client’s were still a negative. Then resent them specific instructions for clearing their own browser caches (which they stated they had already done as well), but after that, they were again able to see the embedded form.